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Customer Reviews.

sales

5

Very straight forward and friendly reception and subsequent deal, thanks.

10 November 2017

service

5

Booking the appt., the greeting on the day, hot drink supplied, explanation of paperwork what more could I ask for?

08 November 2017

service

5

Work was completed on time. Loan car available.

07 November 2017

service

5

Excellent customer service

07 November 2017

service

5

Excellent service

07 November 2017

sales

5

Kept informed throughout. Everything explained. No problems.

03 November 2017

service

5

Very helpful staff, thorough service, and I loved the complimentary car wash and clean after.

02 November 2017

service

4

No problems, would have liked the valet to have been more through

31 October 2017

service

5

always extremely professional

30 October 2017

service

5

Efficient. Friendly.

25 October 2017

service

5

Price, service and people were all very good.

23 October 2017

service

5

There were no problems

20 October 2017

service

5

Easy and convenient booking, dropping off and collection. Complimentary valet always appreciated

19 October 2017

sales

5

Always helpful and very accommodating

18 October 2017

service

5

Alan was very professional and kept me informed of progress during the day.

17 October 2017

service

1

Whole service seemed as if it was rushed to get customers in and out when I was the only customer in the showroom when I dropped the car off and picked it up.

17 October 2017

sales

5

Easy handover of old car and collection of new one.

16 October 2017

sales

5

Josh was by far the most relaxed but knowledgable sales person I have ever had the pleasure to meet. A huge amount of attention to detail was given making the decision to buy the Mini the only one to be made.

12 October 2017

sales

5

Chris Raybold at Wolverhampton Rybrook Mini talked us through everything and looked after us so well.

12 October 2017

sales

5

All stages ran smoothly

11 October 2017

sales

5

Welcoming and Friendly atmosphere

10 October 2017

sales

5

Abi was brilliant

10 October 2017

service

5

Service appears to have improved since being taken over by Rybrook.

10 October 2017

sales

5

Always kept me up to date with the progress of my car.

09 October 2017

service

4

Kept informed through out with issues. Car not just cleaned but valeted.

09 October 2017

sales

5

Car arrived sooner than thought and plenty of time was taken at all stages to talk things through. Nothing was too much trouble.

07 October 2017

service

5

Consulted us about work needed then ready on time

05 October 2017

sales

5

Verything went very smoothly and the After Sales support is First Class

05 October 2017

sales

5

Abi Eastwick at rybrook Wolverhampton is the nicest and most helpful sales Executive ive ever met and I've been with the motability scheme now for over 20 years so Ive met quite a lot. She made every part of my experience a pleasure

04 October 2017

service

5

Very pleased with everything

03 October 2017

sales

3

My brand new Mini had a couple of small scratches on it which we noticed in the showroom! This should have been picked up by the Mini dealers before they handed it over.

03 October 2017

service

4

It was only first service so no great expectations, it should have been completed quicker

03 October 2017

service

3

Took a long time to correct fault,which was known to them 6 weeks previous

02 October 2017

service

1

Mini Centre were insistent on charging for investigative work on a Mini within its approved used warranty.

30 September 2017

service

5

It fixed my issue so all was good

29 September 2017

service

5

excellent service

21 September 2017

service

1

Issues that I have identified have not been satisfactorily resolved.

20 September 2017

sales

5

From the first time we spoke to Abi about changing our car she looked after us answering every question no matter how trivial, keeping us updated on production and delivery and then taking the time to ensure collection went without a hitch

20 September 2017

service

4

See above

19 September 2017

service

5

Extremely polite & friendly as well as efficient.

18 September 2017

service

5

Nothing is too much trouble. I always used to go in with my husband but unfortunately in 2015 he passed away suddenly and everyone sent me their condolences and looked after me when I went in on my own.

16 September 2017

service

5

Completed quickly and efficiently

16 September 2017

service

5

Service was very good and the car was cleaned to a great standard

15 September 2017

service

2

Work took longer than expected. Collected car to find it still had fault, not been repaired. Lack of communication from service staff. Didnt call back when promised more than once.

15 September 2017

service

2

it took 3 days to complete a task which I was told would take one, and I had no curtesy car. this has happened on 3 occasions now

14 September 2017

sales

5

everyone was friendly and daniel took his time explaining everything-when i collected the car i took my friend and jayden(11)-both of whom were made welcome and jayden was included and made to feel very special-thank you!

12 September 2017

service

5

All queries dealt with

12 September 2017

service

1

see previous answer.

12 September 2017

service

5

Booked in for an MOT and received a call to say service was due, which they offered to do whilst the car was in - great service

12 September 2017

service

5

Good