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Customer Reviews.

sales

3

As above passed between staff and not all questions answered about the vehicle controls when handed over

10 January 2018

sales

5

Efficient service, everything completed extremely quickly, questions answered comprehensively, it seemed as though nothing was too much trouble

10 January 2018

sales

5

As above

09 January 2018

sales

4

The whole process was very well managed and we had continuity of support throughout. Whilst we went into Rybrook a number of times we were always well looked after. The only minor downpoint was we didn't receive a demo of the roof box or Media pack.

09 January 2018

service

5

As per above, great service.

05 January 2018

sales

5

Dealership very good

02 January 2018

sales

5

The sales assisant was very knowledgable and made the process very easy. She kept us informed throughout the ordering process. When the car was collected she took her time answering questions and explainig all of the controls.

02 January 2018

service

5

Kept informed with whats going on. Taxi provided for me to get home. Friendly staff

30 December 2017

service

5

Whole experience was stress free

29 December 2017

sales

5

Abi listened to me, offered suggestions that were informative and helpful and was very accommodating. It was lovely to collect my car from the showroom, I was offered refreshments and was shown around the car. It was a really nice experience.

28 December 2017

service

5

A member of staff from Rybrook delivered my car back to my house, nice and clean as always and picked up my courtesy car off me, this saved me lots of time as I have a very poorly Mother at the moment and time has been precious for me these last mont

27 December 2017

service

5

very happy with service

27 December 2017

service

5

The service arrangement was very good, I had to change the service date and the lady was very accommodating and arranged for the car to be collected. An excellent service.

24 December 2017

service

5

Efficient and courteous service. Loan car arranged with no fuss.

20 December 2017

service

5

I was well informed and extremely well looked after as the car had to stay in the workshop longer than anticipated

19 December 2017

sales

5

Relaxing environment to buy

18 December 2017

service

5

Service was great it was the cost of the service

18 December 2017

service

5

well organised and everything was completed on time

18 December 2017

service

5

Seamless service.

16 December 2017

service

4

Slight confusion with the booking process as I thought that I would be able to wait while my service was being done. It wasn't made clear that I needed to ask for this option at the time of booking. However dealer adequately resolved the issue.

15 December 2017

sales

5

Dan went out of his way to ensure all our questions and needs were satisfied.

06 December 2017

service

4

I got what I asked for.

24 November 2017

service

5

Very satisfied with the service

20 November 2017

service

5

I received an excellent level of service from all departments

17 November 2017

service

5

Satisfactory resolution to problem

14 November 2017

service

4

Only issue was that some of the items to sort my car werenÂ’t available that day and my car has to be in another day which was an inconvenience for the arrangements I had made.

12 November 2017

sales

5

Very straight forward and friendly reception and subsequent deal, thanks.

10 November 2017

service

5

Booking the appt., the greeting on the day, hot drink supplied, explanation of paperwork what more could I ask for?

08 November 2017

service

5

Excellent customer service

07 November 2017

service

5

Excellent service

07 November 2017

service

5

Work was completed on time. Loan car available.

07 November 2017

sales

5

Kept informed throughout. Everything explained. No problems.

03 November 2017

service

5

Very helpful staff, thorough service, and I loved the complimentary car wash and clean after.

02 November 2017

service

4

No problems, would have liked the valet to have been more through

31 October 2017

service

5

always extremely professional

30 October 2017

service

5

Efficient. Friendly.

25 October 2017

service

5

Price, service and people were all very good.

23 October 2017

service

5

There were no problems

20 October 2017

service

5

Easy and convenient booking, dropping off and collection. Complimentary valet always appreciated

19 October 2017

sales

5

Always helpful and very accommodating

18 October 2017

service

5

Alan was very professional and kept me informed of progress during the day.

17 October 2017

service

1

Whole service seemed as if it was rushed to get customers in and out when I was the only customer in the showroom when I dropped the car off and picked it up.